If you're seeking an interesting enchanting casino site to play in, GratoWin is the place to go. This fascinating new casino site is the work of a highly competent team that has previously worked on several other famous casino sites that you may have tried. The site was established in 2019, making it one of the most recent new sites available.
GratoWin is a new site geared at French gamers looking for something a little unique. The site has a classic black backdrop with a lot of magic sprinkled in. Surprisingly, the logo includes a bowtie, which contributes to the general mood of the site.
Aside from the no deposit bonus and the first deposit generous welcome package, GratoWin also has a VIP club where players can get unique advantages like a personal account manager. You will begin accumulating VIP points as soon as you register the casino, at a rate of one VIP point for every €10 played on the network. The top VIP program is the ¨Diamond¨. You'll need to amass 50,000 points to do so. Aside from the perks, you may also exchange your VIP points for cash. You may collect €2 for 100 VIP points in the "New" package and €2,500 for 20,000 VIP points in the "Diamond" plan. In terms of additional incentives and promotions available on the platform, the casino falls short. At the time of writing, the operator only had two current promos and no incentives to keep established players engaged.
The list of casino software suppliers collaborating with Gratowin is not extensive, and the providers have not been publicly disclosed. However, based on the offered games, it's clear that the firm has collaborated with the likes of Gamesys, Product Madness, IGT (International Gaming Technology), Section 8 Studio, BetSoft, and Neto play.
There is also space for growth in banking since Gratowin only accepts four online payment methods. These are MasterCard, VISA, Maestro, and CashLib, with the added benefit of immediate payments. Players may also exchange their earned VIP loyalty points for cash bonuses.
On Gratowin, there are just two withdrawal possibilities. The first method is via credit card, and only VISA is authorized. The other alternative is Wire Transfer, which has numerous restrictions, including a margin requirement limit of $50 / €50 / £50. Gamers may be requested to supply extra data on occasions. The functionality of the site is one of the domains in which Gratowin has succeeded.
A decent online casino should also handle many currencies so that players can place wagers without using a calculator or looking up conversion rates. The casino's banking website accepts the euro, British pound, US dollar, Swedish krona, Swiss franc, Norwegian kroner, Australian dollar, and Canadian dollar.
In addition to the clear layout and simple usability, five languages are available. English, French, German, Russian, and Suomi are among them, but more may be on the way. The dropdown menu on the website's upper right side allows users to switch between different languages simply.
GratoWin casino, despite its faults, deserves praise for its customer service choices. There is live chat assistance and a callback facility, but only for registered clients. Furthermore, the firm has provided an email address and an email ticketing mechanism, although neither guarantees a fast reaction.