Table of Content 8
In short
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Collected
Details you send us, such as your name and email, and technical data such as IP address and pages viewed.
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Used for
Answering you, improving the site, marketing with your consent and meeting legal duties.
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Rights
Access, correction, deletion, portability and opting out of marketing.
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Age
We do not knowingly collect data from anyone under 18.
So what
What it means for you
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You can ask what we hold
Use the contact form to request access, correction or deletion.
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Marketing is opt-in
Every marketing email has an unsubscribe link.
Full text
Information we collect
Information you give us
When you contact us or take part in a promotion, we collect details such as your name, email address and the content of your message.
Information collected automatically
When you browse, we collect technical data such as IP address, browser, device and the pages you visit, using cookies and similar tools. See our cookie policy.
Non-personal information
We use aggregated statistics, such as visits per page, that do not identify you, to decide what to publish and how to improve the site.
How we use it
- To answer your messages and provide what you ask for.
- To improve and personalise the site.
- To send marketing, only with your consent.
- To meet legal obligations, resolve disputes and prevent fraud.
How we protect it
- Encryption of data in transit and at rest.
- Access limited to staff who need it, under confidentiality duties.
- Regular security reviews, firewalls and intrusion detection.
- Anonymising or pseudonymising data where possible.
Your rights
Depending on the law that applies to you, including South Africa's Protection of Personal Information Act (POPIA), you can ask to access, correct, delete or receive a copy of your data, and object to marketing. You can opt out of marketing at any time through the unsubscribe link or by contacting us. We may still send non-promotional messages connected to a request you made.
Other points
- Third-party sites: this policy does not cover sites we link to; read their policies.
- Children: the site is for adults. If we learn we hold data from someone under 18, we delete it.
- International transfers: data may be stored on servers outside South Africa, with lawful safeguards for the transfer.
Changes and contact
We may update this policy and will publish changes here. Continuing to use the site after a change means you accept it. For questions about your data, use our contact form.