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Responsible gaming

Responsible gaming at new online casinos

Play only if you are 18 or older and only with money you can afford to lose. A casino game is entertainment you pay for, not a way to earn.

18+ only Limits before the welcome offer Free help on 0800 006 008
Last updated
Reading time
5 min read
Table of Content 9
  1. Before your first deposit
  2. Why new casinos need extra care
  3. What responsible gaming means
  4. Warning signs
  5. Simple habits
  6. Self-exclusion in South Africa
  7. Tools to look for in your account
  8. Where to get help
  9. Responsible gaming questions

Before your first deposit

  1. Budget

    Decide what you can afford to lose this month and treat it as spent.

  2. Limits

    Set a deposit limit in the account before you claim any bonus.

  3. Time

    Turn on reality checks and decide when each session ends.

  4. Help

    Save 0800 006 008 in your phone before you need it.

So what

Why new casinos need extra care

  • No track record

    A new casino has not shown how it treats players who want to stop.

  • Offshore tools vary

    Each offshore casino sets its own limits and exclusion options; check they exist before you deposit.

  • Big offers push play

    Large packages and short expiries encourage longer sessions.

Full text

What responsible gaming means

Staying in control of the time and money you spend, knowing the odds are against you, and stopping when it stops being fun. Players, casinos and regulators all share that responsibility, but at an offshore casino most of it sits with you.

Warning signs

  • Chasing losses with bigger or more frequent deposits.
  • Borrowing money, or using money meant for bills, to gamble.
  • Hiding gambling from people close to you.
  • Feeling restless or irritable when you try to stop.

Two quick self-checks: try a week without gambling, and add up where your gambling money came from last month. If either is uncomfortable, get help early.

Simple habits

  • Budget: fix it before you play and stick to it.
  • Schedule: play at set times, not whenever you have a spare moment.
  • Walk away: the house edge means losses over time; stop chasing.
  • Smaller stakes: R10 bets on a R500 budget last far longer than R50 bets.
  • Self-exclusion: use it at the casino, and add a blocking tool for other sites.

Self-exclusion in South Africa

The National Gambling Board keeps a national register of excluded persons for licensed South African operators, such as casinos and betting outlets. It does not reach offshore online casinos. To stop playing online, self-exclude at each casino and install a blocking tool such as Gamban or BetBlocker.

Tools to look for in your account

ToolWhat it doesWhen to use it
Deposit limitCaps deposits per day, week or monthBefore your first deposit
Loss limitStops play after a set net lossWhen sessions run longer than planned
Reality checkShows time played and net resultEvery session
Time-outLocks the account for days or weeksAfter a bad run or a stressful week
Self-exclusionCloses the account for months or longerWhen you want to stop

Free support in South Africa

Where to get help

Free and confidential. You do not need to have stopped gambling to ask for help.

Numbers and services checked on each organisation's own site, October 2026.

Responsible gaming questions

What limits should I set at a new casino?

A deposit limit before your first deposit, then a loss limit and a session reminder.

Should I take the welcome bonus?

Only if you have read the terms and would deposit the same amount without it.