Why they ask
- Age: no one under 18 may play.
- Identity: stops stolen accounts and duplicate accounts made for bonuses.
- Money laundering rules: the casino's regulator requires checks, especially on large deposits.
- Safe withdrawals: payouts go only to a verified person and payment method.
- Responsible gaming: exclusions only work if the casino knows who you are.
Documents South African players usually send
| Document | Accepted forms | Tip |
|---|---|---|
| Photo ID | Smart ID card (both sides), green ID book, passport, driving licence | All four corners visible |
| Proof of address | Utility bill, bank statement or municipal account under 3 months old | Name and address must match the account |
| Payment proof | Card photo with middle digits covered, e-wallet or bank screenshot | Never show the CVV |
| Selfie | You holding your ID | Good light, face uncovered |
| Source of funds | Payslip or bank statement | Only for large deposits |
Sending them safely
- Upload through the casino's own verification page, not by email or chat if an upload page exists.
- Cover the middle digits of your card number and never share the CVV.
- If someone asks for documents by direct message on social media, it is not the casino.
How long it takes
Many casinos approve clear documents within hours; manual checks can take a few days. Withdrawals wait until verification is done, so send everything before you need a payout.