Play Grand Casino is an online casino venture established in 2015 and operated by White Hat Gaming Ltd. The company is licensed by the Maltese Gaming Authority, UK Gambling Commission, Swedish Gambling Commission, and the Curaçao jurisdiction. Currently, the casino is publicly audited by eCOGRA to meet fair play standards.
Play Grand Casino has a Loyalty Program meaning as players continue transacting, they earn points which can be redeemed. The first deposit tags along with a 100% bonus up to £300. The second and third deposits have 50% and 25% bonus for deposits up to £500 and £200 respectively. There are also free spins and seasonal promotions.
The gambling options on this website are vast and include the popular slot games, jackpots, table games, card games, bingo, keno and even live dealer games. The popular games on Play Grand Casino include Mega-Moolah, Legacy of Egypt, Jungle Spirit, Rainbow Jackpots, Starburst, Gonzo's Quest, Book of Dead and Reactoonz among many others.
When it comes to the gaming software vendors, the list is long as well. Play Grand Casino has partnered with the household names that bring the latest games. The games are provided by NetEnt, Microgaming, Evolution Gaming, Asylum Labs, Bla Bla Bla Studios, Ditech Gaming, Concept Gaming, Leander Games e.t.c.
To start playing, deposit money using the eWallet platforms supported; Neteller, PayPal, Trustly, Sofort, Skrill, Mastercard, Maestro, Paysafe card, Ukash, POLi, Visa, e.t.c. The transactions take a few minutes to around an hour to reflect depending on the platform used. There is a minimum deposit requirement of $10 or the equivalent.
Withdrawing winning is also easy using a range of payment platforms. eWallets are the fastest and take 24-48 hours while credit/debit cards mature in 2-5 days. Bank transfers are also supported and take 3-5 days to mature. All withdrawals are subject to 48-72 hours pending window and a limit of $10000 weekly.
This casino is not very impressive when it comes to language support. The platform has been translated into four languages only; English, Swedish, Norwegian and Finnish. This leaves out many players who don't understand any of these languages. Again, players from many countries are restricted from playing at Play Grand Casino.
Play Grand Casino boasts the latest technology including HTML5 games. The platform is available as instant play, on desktops, tablets, and mobile phone. The interface is easy to navigate and loads pages very fast. To guarantee the best security for all user data, all Play Grand Casino platforms are SSL secured.
To ensure players are always comfortably enjoying the games, Play Grand Casino has several customer support channels. There is live chat support and international telephone line, but they are available from 10:00 am to 11:00 pm GMT only. Besides, the company has an email address and social media pages including Facebook and Twitter.